Shipping Policy

At Generation-Z Apparels, we strive to provide a seamless and efficient shipping experience for our customers. We understand that receiving your order in a timely manner is important, and we are committed to delivering your items as quickly as possible.

Processing Time:

Once you place an order with us, please allow 1-2 business days for us to process and pack your items. Our dedicated team works diligently to ensure that your order is carefully prepared for shipment.

Shipping Methods:

We offer a variety of shipping methods to accommodate your needs:

• Standard Shipping: Our standard shipping option typically takes 3-5 business days for delivery. This method is reliable and cost-effective.
• International Shipping: For our international customers, we offer international shipping services. Please note that delivery times may vary depending on the destination country.

Shipping Costs:

We strive to keep our shipping costs as low as possible while ensuring the safe and timely delivery of your items. Hence, we have kept the shipping free for our customers and we bear the costs related to it. However, in case of any returns, a flat fee of 99/- is deducted to ensure the reverse pickup and to maintain hygienic restocking of the returned product.

Tracking Your Order:

Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date. Simply enter the tracking number on our website or the carrier's website to get real-time updates on the whereabouts of your package.

Shipping Restrictions:

While we strive to offer shipping services to as many locations as possible, there may be certain restrictions due to legal or logistical reasons. If we are unable to ship to your desired location, we will notify you promptly and provide alternative options if available.

Lost or Delayed Shipments:

In the rare event that your shipment is lost or significantly delayed, please contact our customer support team at connect@gen-z.app We will work closely with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.

Shipping Policy Updates:

From time to time, we may update our shipping policy to better serve our customers. Any changes or updates to our shipping policy will be clearly communicated on our website. We recommend checking our shipping policy periodically to stay informed.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and provide you with the best possible shopping experience.